Your Questions, Answered

  • I provide professional in-home pet care for dogs and cats throughout Bergen County, including:

    • Dog walking

    • Cat sitting

    • Vacation pet sitting (in your home)

    • Puppy visits

    • Senior pet care

    • Medication administration (owner-prescribed medications)

    • Nail trims

    • Transportation to veterinary appointments

    • CPR/First Aid response in the event of an emergency while your pet is in my care

    • Hospice support (with your veterinarian's approval)

    • Post-operative support (following your veterinarian's discharge instructions)

    • Oral chemotherapy support for pets prescribed at-home treatment (with your veterinarian's approval)

    If you're looking for something not listed, just ask! If it's within my scope and I'm able to help, I'd be happy to discuss it.

  • I primarily serve Westwood and the surrounding Bergen County communities, including:

    • Westwood

    • Hillsdale

    • River Vale

    • Washington Township

    • Emerson

    • Township of Washington

    • Park Ridge

    • Woodcliff Lake

    • Montvale

    • Old Tappan

    • River Edge

    • Oradell

    • Harrington Park

    • Norwood

    • Northvale

    • Closter

    • Demarest

    • Dumont

    • New Milford

    • Paramus

    • Ramsey

    • Upper Saddle River

    • Saddle River

    • Cresskill

    • Alpine

    I also provide services in parts of Rockland County, NY.

    Not sure if you're in my service area? Reach out! If I can accommodate your location, I'd love to help.

  • Simply contact me by phone/text (845-499-7346), email (suzanne@lvt.vet), or through the form below.

    We'll schedule a complimentary Meet & Greet where we'll discuss your pet's routine, personality, medical needs, and your expectations. Once everything is in place, you're ready to book!

  • The Meet & Greet is a complimentary visit before your first booking.

    During this visit we'll:

    • Meet your pets

    • Review feeding and medication instructions

    • Discuss routines and favorite activities

    • Review emergency contacts and veterinary information

    • Go over home access

    • Answer any questions you have

    This visit helps your pets become familiar with me before your first scheduled service and gives you peace of mind knowing we've covered all the details.

  • Payment can be made electronically (stripe credit card payment) or cash, and is due at the time of services unless other arrangements have been made.

  • Dog walking appointments canceled with at least 24 hours' notice will not be charged.

    Vacation pet sitting canceled at least 72 hours before the scheduled start date will receive a full refund.

    Cancellations made after those timeframes may be subject to a cancellation fee, as those appointment times have been reserved exclusively for your pets.

  • Yes.

    Holiday visits are in high demand, so a holiday surcharge applies to services on major holidays, including:

    • New Year's Eve

    • New Year's Day

    • Easter

    • Memorial Day

    • Independence Day

    • Labor Day

    • Thanksgiving

    • Christmas Eve

    • Christmas Day

    (Current holiday fee: Additional $10 per visit, per pet)

  • Text is typically the quickest way to reach me during the day.

    Email works well for scheduling requests and general questions.

    If you have an urgent concern about your pet while they're in my care, please call me directly.

  • Absolutely.

    Your address, home access information, alarm codes, veterinary information, emergency contacts, and personal information are kept completely confidential and are never shared outside of providing care for your pets.

  • Whenever possible, yes!

    Life happens, and I understand that unexpected trips and emergencies come up. If my schedule allows, I'll do my best to accommodate last-minute requests.

  • Absolutely.

    I have dozens of five-star reviews from happy clients, I have also worked with veterinarians for many years, and am happy to provide references upon request.

  • Yes. I carry professional pet sitter insurance to help protect both your pets and your home while they're in my care.

    Policy number:JN1226-PCI136587

  • No.

    Whether you need one walk while you're away for the day or recurring weekly visits, I'm happy to create a schedule that fits your needs.

  • While friends and neighbors may have the best intentions, professional pet care provides consistency, experience, and peace of mind.

    As a Credentialed Veterinary Technician with nearly 20 years of veterinary experience, I'm trained to recognize subtle changes in your pet's health, administer medications, respond appropriately in emergencies, and communicate with you throughout your time away.

    Many clients tell me the greatest benefit isn't just having someone feed their pets. It's knowing someone experienced is looking after them.

  • Typically within a few days of contacting me, depending on my schedule.

    Whenever possible, I recommend scheduling your Meet & Greet before you actually need pet care so your pets have a chance to get to know me.

  • Yes.

    I can administer many veterinarian-prescribed medications according to your veterinarian's instructions. During our Meet & Greet we'll review your pet's medication schedule and discuss any special needs.

  • Possibly.

    If time doesn't allow for an in-person meeting, we can often arrange a phone or video consultation and review your pet's routine remotely.

    Whenever possible, however, I strongly prefer completing a Meet & Greet before the first visit.

  • No.

    I specialize in caring for pets in their own home, where they feel safest and most comfortable. Staying in their familiar environment helps reduce stress, maintain routines, and provides a more relaxed experience while you're away.

  • Your pet's safety is always my highest priority.

    As a Credentialed Veterinary Technician, I have extensive experience recognizing when something isn't right. If I notice any concerns, I'll contact you immediately and follow the emergency plan we establish during your Meet & Greet. If veterinary care is needed, I'll work with your veterinarian or emergency hospital to ensure your pet receives appropriate care.

Dog Walking Questions

Pet Sitting Questions